# Staff rewards: points and perks for your team

> Reward the team with points for attributed sales and client sign-ups, and let them redeem perks.

- URL: https://skinclub.io/docs/en/reception-daily/staff-rewards
- Language: en
- Collection: Reception & daily work
- Last updated: 2026-11-01

Staff rewards give your team points, and non-cash perks to spend them on, such as a day off or a gift card.

## How points are earned

When a patient pays, they can choose which team member served them. Points are awarded only from settled, staff-attributed checkouts. A staff member can also earn points for each client who signs up from their app invitation (see "Invite a patient to the app at reception").

## Set it up

Open **Team > Commissions**. If you also manage cash commissions, the page opens on **Cash commissions**: click the **Staff rewards** tab. Only organisation owners and admins can change the programme.

1. In **Programme settings**, turn on **Programme enabled**, choose the **Reward period** (**Weekly**, **Monthly** or **Quarterly**) and name the points (**Points label**), then click **Save settings**.
2. In **Earning rules**, click **Add an earning rule**. Pick an **Earning source**: **Attributed sale**, **Attributed spend** or **Client signed up from an invite**. A **Minimum sale amount** is optional. Click **Add rule**.
3. In **Perks**, click **Add a perk**. Set its title, **Perk type**, **Unlock points** and **Fulfillment**: **Automatic** or **Manual approval**.
4. A new perk starts as **Draft**. Set its **Status** to **Active** when it is ready for the team.

![Staff rewards: points this month, leaderboard and program settings](https://admin.skinclub.io/help-media/en/staff-rewards.webp)

## Approvals

Manual-approval perks land in **Pending approvals**. Owners, admins and group admins can **Approve** or **Reject**. Rejecting returns the points. Approved perks wait under **Ready to fulfil** until you click **Mark fulfilled**.

## For each team member

**Account menu > My rewards** shows their points, the perks they can **Redeem**, and their **Recent redemptions**.

## Limits

- Perks are non-cash. Cash commissions are managed in the **Cash commissions** tab, open to organisation owners and admins only, and are not covered here.
- Without reward-management rights, the page is read-only.
- If the programme is not turned on, team members see that their clinic has not turned on the staff rewards programme.

## Related articles

- [Invite a patient to the app at reception](https://skinclub.io/docs/en/reception-daily/invite-a-patient-at-reception)
- [Invite your team and choose roles](https://skinclub.io/docs/en/getting-started/invite-your-team)
- [How patients pay, and where the money goes](https://skinclub.io/docs/en/payments/how-patients-pay)