# Invite a patient to the app at reception

> Create a personal QR code and link for a client. Nothing is sent by SMS or email.

- URL: https://skinclub.io/docs/en/reception-daily/invite-a-patient-at-reception
- Language: en
- Collection: Reception & daily work
- Last updated: 2026-11-01

An assisted invitation gives a client their own QR code and link. The app opens straight on your clinic, with no clinic code to type, and the sign-up is credited to you.

## Create the invitation

1. Click **Invite a client** from **Today > Clients** or **Today > Scan & check-in**, or **Invite to the app** from a client profile (phone and first name prefilled).
2. Enter the **Phone number**. It is read in your clinic's country, so add the country code for a foreign number.
3. If you want, fill in **First name (optional)**.
4. Under **What is this about?**, pick a context (**New client**, **Returning client**, **Membership**, **Credits expiring**, **Birthday**, **After a treatment**). A short script appears under **What to say**.
5. If your clinic has turned on a welcome gift, the **Welcome gift** card appears. In **Gifted treatment**, keep **Every treatment chosen by the clinic** or pick one treatment. The discount and the validity are the ones the clinic set.
6. Click **Show the QR**.

![Invite a client panel: phone, first name and what the invite is for](https://admin.skinclub.io/help-media/en/invite-client.webp)

## Hand it over

The drawer shows the client's personal QR, the **Valid until** date and who the sign-up is credited to. The client scans the QR with their phone. You can also click **Copy link** or, when your browser supports it, **Share…**.

**Nothing was sent to the client.** SMS sending is not available yet, so show the QR or share the link yourself.

## What the client sees

The app opens on your clinic. The screen shows the masked end of the number, and the client types their number to sign in. If a welcome gift is on, they discover it first on their Home at their first sign-in. Once they have signed up, you see it in the team leaderboard.

## Limits

- An invitation is for one client and works once. It stops working after 7 days.
- A new invitation for the same client replaces the previous one.
- If the client is already in the app, you are told that no invitation is needed.
- An hourly limit applies to invitations per staff member and per clinic.
- The welcome gift is set up in **Patient app > Offers & rewards > Rewards** (see "Rewards and earning rules").
- Staff points for sign-ups need a rule (see "Staff rewards").

## Related articles

- [Staff rewards: points and perks for your team](https://skinclub.io/docs/en/reception-daily/staff-rewards)
- [How patients get to your app](https://skinclub.io/docs/en/getting-started/how-patients-get-your-app)
- [Print the reception poster](https://skinclub.io/docs/en/points-rewards-referrals/reception-poster)
- [Rewards and earning rules](https://skinclub.io/docs/en/points-rewards-referrals/rewards-and-earning-rules)