# Create and publish a membership plan

> Set a name, a price and a billing cadence, then show the plan to patients.

- URL: https://skinclub.io/docs/en/memberships/create-and-publish-a-plan
- Language: en
- Collection: Memberships
- Last updated: 2026-11-01

A membership is a recurring plan patients can join from the app.

## Create the plan

1. Open **Sales > Memberships** and click **New membership**.
2. On the **Plan** tab, fill in **Membership name** (80 characters at most), **Patient-facing description** (1,000 characters at most) and **Membership image**.
3. On the **Pricing & commitment** tab, enter the price, choose the **Billing cadence** (**Monthly** or **Annual**) and set the **Reward points multiplier**, between 1 and 10. With 1 the member earns standard points; with 2 they earn twice the points on eligible purchases.
4. Click **Create membership**.

A new plan starts hidden. Included treatments and products are added once the plan is saved (see "Included treatments and member prices").

The commitment is the same for every plan: **No minimum**. Members can cancel any time, and the cancellation takes effect at the end of the current billing period.

![Create a membership panel, Pricing & commitment tab: price, cadence and points multiplier](https://admin.skinclub.io/help-media/en/new-plan-pricing.webp)

## Show it to patients

1. In the list, use the switch in the **In the app** column. You can also open the plan with **Edit membership**, then use the switch on the **Visibility** tab.
2. The switch saves straight away.

The plan then reads **Live in app** and patients can join. Switched off, it reads **Paused**: it disappears from the app and nobody new can join. Each row's actions menu also offers **Show membership** or **Hide membership**.

The **Preview in the app** button opens the live preview of the memberships screen. The **How clients see it** panel shows the saved plan as it appears in the app.

![Memberships page: the plan, its price, the In the app switch and how clients see it](https://admin.skinclub.io/help-media/en/memberships-list.webp)

![Membership screen of the patient app: the Glow plan is active, with included treatments and a Manage my membership button](https://admin.skinclub.io/help-media/memberships/patient-app-membership.png)
*What patients see once they have joined (Bloom theme, French app).*

## Terms get locked

While a checkout is pending, and after the first successful payment, the price, billing cadence, reward multiplier and included benefits are **Locked**. The **What is locked and why** section on the **Pricing & commitment** tab says so.

The name, description, image and visibility stay **Still editable**. To change the rest, create a new plan with **Create a new membership**. Pausing a plan never changes the locked terms.

## Before you publish

- Connect Stripe first, or patients cannot pay for the plan in the app (see "Connect Stripe").
- Your app must be published (see "Preview, then publish"). Publishing the app needs at least one plan that is shown.

## Delete a plan

**Delete membership** is in the row's actions menu and at the bottom of the edit panel. This can't be undone.

Deleting is refused once a patient has joined the plan: hide it instead. It is also refused while members-only articles target the plan: change their audience, or archive and delete them first.

## Related articles

- [Included treatments and member prices](https://skinclub.io/docs/en/memberships/included-treatments-and-member-prices)
- [Membership billing and cancellation](https://skinclub.io/docs/en/memberships/billing-and-cancellation)
- [Connect Stripe to accept payments](https://skinclub.io/docs/en/payments/connect-stripe)